Today, we’re diving into a crucial aspect of practice management: non-billable time. Join us as we explore why effectively tracking non-billable time is essential for legal professionals and how recent updates in Clio can revolutionize this process.

Non-billable time encompasses the hours spent on tasks that cannot be directly invoiced to clients. While these activities are essential for maintaining the integrity of cases and delivering high-quality service, they often go unnoticed in traditional billing systems. At, we recognize the importance of acknowledging and managing non-billable time to ensure comprehensive client representation and firm profitability.

In a recent update, Clio introduced a game-changing feature that empowers users to track non-billable time seamlessly. Now, legal professionals can easily track time entries as non-billable for hourly and flat fee matters, streamlining the process of tracking that time. This update enhances transparency and accountability, allowing firms to accurately assess the true cost of their services.

One of the most significant benefits of this update is the visibility it provides on client bills. With the ability to include non-billable time entries on invoices, firms can offer clients a comprehensive overview of the work performed on their behalf. Moreover, users have complete control over which non-billable time entries appear on bills, ensuring transparency and clarity in client communication.

At, we understand that implementing new features can be daunting. That’s why we offer practical tips to help legal professionals make the most of this update. First, you’ll want to review your settings to confirm that flat fee & contingency matters are defaulted to using non-billable time.  Then be sure to train your team on what time is billable and what time is non-billable so that they can mark it as such at the time they create the time entry, ensuring that your billing and data remain accurate. 

In conclusion, tracking non-billable time efficiently is essential for legal professionals seeking to enhance transparency, client satisfaction, and firm profitability. With the latest updates in Clio and expert support from, law firms can streamline their operations and achieve greater success in today’s competitive landscape. Schedule your Discovery Call with us today and embark on a journey towards unparalleled efficiency and productivity.